Terms & Conditions

Last Updated: August 30, 2025

1. Company Information

DripDrop
Address: Meydan Grandstand, Meydan Road, Dubai, U.A.E.
Email: info@dripdropwater.com
Registration No.: 2309007.01

2. Scope

These Terms & Conditions apply to the use of our website. Please note that all purchases are processed through Amazon, subject to Amazon’s own Terms & Conditions and return/refund policies.

3. Purchases via Amazon

  • All orders, payments, shipping, and returns are managed directly through Amazon.
  • Any disputes or claims regarding purchases should first be directed through your Amazon account.

4. Pricing

Prices shown on Amazon are binding. Any indicative prices on our website are for reference only.

5. Availability

Product availability and delivery times are shown on Amazon. We are not liable for discrepancies caused by Amazon or third-party logistics providers.

6. Warranty and Consumer Rights

Statutory warranty rights apply to all products. Claims must be initiated through Amazon’s customer service process. We will provide additional support when possible.

7. Liability

We are not liable for indirect or consequential damages. Our maximum liability for direct damages is limited to the amount of the relevant order, unless otherwise required by law.

8. Intellectual Property

All texts, images, product designs, and logos are the intellectual property of DripDrop or are licensed to us.
“DripDrop” is a registered trademark with the European Union Intellectual Property Office (EUIPO).
Any reproduction, distribution, or use of our brand, trademarks, or content without prior written consent is strictly prohibited.

9. Privacy

Your use of our website is also governed by our Privacy Policy (see above).

10. Complaints & Dispute Resolution

For complaints, please contact us via email at info@dripdropwater.com. EU consumers may also use the European Commission’s ODR platform.

11. Governing Law

For consumers, mandatory consumer protection laws of their country of residence apply. For business customers, [choose UAE law / another jurisdiction] applies unless otherwise agreed.

12. Amendments

We may update these Terms & Conditions at any time. The latest version is always available on this page.

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